All payments made to Online Visions Web & Multimedia are non-refundable with the exception of any advertised money back guarantee on services such as Web Hosting and Search Engine Optimisation.

Refunds will be issued if requested by the customer within the timeframe of the money back guarantee offer providing the conditions of the offer are met.

Project deposits are non-refundable however Online Visions will supply products and/or services to the value of the paid deposit in the event of cancellation prior to the commencement of the project.

If you have any comments or questions regarding refunds please contact us