This is the Mobile Revenue Gap – the unrealised revenue from mobile shoppers who generate less revenue per visit (RPV) than desktop shoppers.
This is actually quite a big deal! So much so that some of the biggest names in the industry including Paypal, Magento, and HiConversion have come together and formed a community to solve this dilemma.
With the support of Paypal, the user base of Magento, and the optimisation software of HiConversion, we can now run multivariate tests on hundreds of eCommerce websites to collect data and optimise conversion rates on a global scale.
We are proud to be one of the particpating partner agencies around the world offering this truly turnkey solution for eCommerce store owners looking to improve conversion rates and generate more online sales.
The Mobile Revenue Gap – Paypal.com
Over $675 Million revenue tracked
Average Improvement in Revenue Per Visitor (RPV)
Business value of implementing optimisations (based on merchants $10m+)
Getting started is easy by having a HiConversion tracking code installed on your website. This allows us to gather key metrics to compare your website performance against industry benchmarks from the data collated from partipating merchants globally.
Using these insights we establish recommended A/B or multivariate tests that focus on improving revenue per visit (RPV), cart rate, conversion rate and average order value (AOV).
Once set up, small segments your traffic are diverted to the “test variations” to see how customers react.
From there, we’ll analyze the data and present you fornightly insights on how the tests are performing until the winning formula is found.
Test changes can be as simple as making your cart icon bigger or collapsing the coupon code box on your checkout form.
While intuition might tell you these tests may have negligible effects, the data shows these tiny tweaks can increase RPV up to 25%.
In fact, included in HiConversion is a globally attributed library of over 120+ tests that have been proven to increase conversion across many different eCommerce stores, enabling us to also test more advanced features such as exit-intent pop-ups, zip auto-fill, Paypal payment injection and more.
Here are a few examples of top-performing tests, but don’t run out and make these to your site! Tests can return negative results in some cases. Join the initative first and we’ll help you find the winning formula for your website.
Breadcrumbs can cause a distraction at the top of the PDP
When examining the buyers journey redundancy may hinder results
The Average lift on mobile is:
+16.28% RPV and +22.11% CR
The Average Desktop Lift Is:
+9.22% RPV and +11.68% AOV
So far, over 216 Merchants have been involved in the Mobile Optimisation Initiative, with an average 8.6% revenue per visitor (RPV) lift, and over 22 Million dollars in additional revenue earned for participants.
Unlike trying to do your own A/B testing or services offered by a conversion rate optimsation agency, when you contact Online Visions, we will be able to compare your own website data against global industry averages to diagnose inefficiencies in your checkout process, add to cart rate, product display pages and overall user experience to narrow down the optimal suite of tests to convert more customers.
Costs for the MOI vary depending on your traffic volume, a free-trial period is available for qualifying merchants – please get in touch to find how your website can qualify.
Forrester was recently commissioned to conduct a report on the Total Economic Impact of the Mobile Optimisation Initiative.
This report analysed the ROI on eCommerce merchants can gain by joining the MOI .
Through merchant interviews and data aggregation, Forrester consulting found that the Mobile Optimisation Initiative has the follow 3-year impact:
Return on Investment
Net Present Value
to see payback
The Total Economic Impact of the Mobile Optimization Initiative
To find out more about the initiative, visit the website here → https://mobop.org/onvisli3
As your local partner agency, we can help you get started and on your way to higher conversions and more revenue.