Leave your competition in the dust with a professional ecommerce website design
Designing for eCommerce requires a deep understanding of eCommerce functionality, implementation, user experience target audiences, customer journey, conversion funnels, that's why you should work with an eCommerce specialist
Our 20+ years experience in eCommerce and website implementation drives us to create an eCommerce design that is unique, conversion-driven and tailored to your eCommerce platform.
We simplify implementation by providing a design prototype complete with developer specifications making it easy for any developer to follow.
Successful eCommerce design requires an understanding of customer personas and existing onsite behaviour. We aim to create a design that not only uniquely represents your brand and is easy to use, relevant and personalised to your audience. With most eCommerce platforms design can be varied according to the customer group.
For most eCommerce sites mobile attributes to over 65% of traffic but on average converts 40% less than desktop. A mobile-first approach ensures that mobile functionallity doesn't take a back seat in the design process and we utilise proven eCommerce conversion principles to ensure your website has an optimal customer experience on all devices.
Most web design is based on personal opinion, best practices and generally what people think looks nice. Our approach to website redesign is to first review all data touch points; understand the target audience and where the existing design is failing. This fuels our user-centric design approach and helps to define KPIs for the new website launch.
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FREQUENTLY ASKED QUESTIONS
The user experience (UX) is about the end user’s interaction with a company, its services and products. For eCommerce businesses, this is namely a user’s experience on your website. It includes their perceptions of usefulness, usability, and efficiency – how easy and fast was it for your customer to find a product, learn about the product and buy the product? Optimising that process and establishing the best user experience on your eCommerce website is critical for increasing your conversion rates.
An eCommerce website UX design agency should tackle UX with a conversion-driven approach that involves analysing customer interactions on your website. This analysis provides data-driven insights that can be used to complement the more traditional creative facet of website design. Supported further with insights into onsite user behaviour, the creation of customer personas with competitive analysis, expert knowledge of industry trends and best-practice usability standards, the best UX designers can help you to create a highly relevant and personalised customer experience – unique to your brand.
Contact leading Brisbane user experience website design agency, Online Visions, and let our experts show you how to increase the conversion rates of your eCommerce web design.
Customer experience (CX) is a much broader term than UX, encompassing all online and offline touchpoints of the buyer's journey. CX refers to how a customer perceives all of the interactions with a brand, compared with UX which focuses on the usability of a single product – i.e. your website.
CX designers focus on a general audience, whereas UX designers focus on the individual using the product. Both UX and CX play an important role in ensuring long-term customer satisfaction.
Contact Online Visions to see how we can ensure you deliver the best user experience, at any time and on any device.
A user experience agency (UX agency) specialises in helping businesses improve customers’ impressions or perceptions of their brand. It encompasses all aspects of the buyer’s journey - from navigating their website to purchasing products, interactions with brand representatives, and customers’ impressions of their overall service and/or product.
An eCommerce website UX design agency will deliver a strategy to identify and plan every step of the customer experience journey – helping you to increase brand loyalty, grow brand awareness and build an army of brand advocates.
Talk to a user experience agency and discover how a customer experience strategy can optimise your eCommerce website.